"...because it's your money!"

 

With more than 17 years in business and decades of experience in the credit and receivables industry, Delta Recovery Systems is the preferred commercial collection partner for maximizing the recovery of delinquent receivables with an emphasis on professionalism, diligence and accountability. 

Delinquent Receivables are a Profit Center.

In today’s economy, where even the most robust companies are looking to improve cash flow, Delta Recovery Systems is depended upon to turn marginal accounts into positive receivables.  Our company was built on the premise that the “over 90” column in your aged trial balance is a profit center, not a loss. 

Reduce Strain on Internal Resources

When conducted in-house, collections on problem accounts can cost your company dearly in terms of time, staff efficiency and lost funds.  With Delta’s team of highly trained collections professionals handling your company’s “over 90” column, your credit staff can focus on more productive collection efforts on “fresher” debt.

Better Results with our Proven Method of Collection

Delta Recovery Systems utilizes a proven method of collection based on knowledge, research and tenacity.  Delta is not a letter-writing service.  We do not use predictive dialing.  Your account is assigned to a highly-trained collector who notifies the debtor that they are now in the capable hands of our company.  Beyond that first letter, no mail is sent except to transmit documentation, confirm payment dates or to advise your debtor that a suit may be filed.  Timely phone calls and systematic contact, coupled with thorough background investigation, let the debtor know that we will be with them until they meet their obligation or, upon your instruction, a judgment is entered against them.  Delta will oversee every step of the process straight through the execution on any judgment attained.

More than a Letter Writing Service

While today’s global innovations in the field of research and communication technology have made collections faster and more efficient, debtors have become immune to the standardized, high tech collectors who treat them like a number and show no real interest in whether or not they finally pay.  The “script” these collectors follow has become so familiar to debtors that these Boiler Room collectors have become ineffective.

Professionalism and Accountability in All We Do

Our account representatives know that credit executives want us to collect their money, but not at the expense of the company’s good name.  We work toward the positive resolution of outstanding receivables, with the intention of maintaining good will with your customers.  We make your debtor realize that we are involved because of their neglect, not due to any aggressiveness on your part.

Unfortunately, there are small, rogue agencies that go far beyond the boundaries set forth by the Fair Debt Collection Practices Act in their attempts to collect your money.  This is damaging to the reputation of your company and exposes you to the possibility of a federal lawsuit filed by the debtor.  

With decades of experience, we have perfected the art of “stepping on shoes without disturbing the shine.” 

Outstanding Staff, Outstanding Service

By far our most valuable resource is our talented staff of management, account representatives, field collectors and support staff.  We invest in their continued growth through encouraging training and involvement in professional associations.  Our commitment to employee development ensures our team can meet our high standards of professionalism and deliver the best service to you. As our client they will provide you with:

One-on-one Collection Service

Timely Status Reports  

In-House Skip Tracing  

Neighborhood Canvassing  

Personal Visits When Appropriate (commercial accounts only)